Privacy Policy

Introduction

Welcome to Rockvisual.

This website is operated by Rockvisual SIA, a company registered in Latvia under registration number 40203572648, with its registered address at Kuģu iela 11-10, Rīga, LV-1048, Latvia.

At Rockvisual, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website, contact us, or use our services, how we use that information, and the rights available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect and process information that you provide directly to us as well as limited technical information generated when you use our website.

Information You Provide

When you contact Rockvisual through our website, email, or contact form, we may collect information including:

• Your name
• Email address
• Company or organisation name, if provided
• Information contained in your message
• Project information or enquiries you choose to share with us
• Any other information you voluntarily provide

You are not required to provide personal information unless it is necessary for us to respond to your request or provide a requested service.

Technical and Usage Information

When you access our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location derived from your IP address
• Pages visited
• Referring website
• Date and time of access
• General interaction and usage information

This information may be collected through server logs, cookies, analytics services, or similar technologies.

How We Use Your Information

We may process your personal data for purposes including:

• Responding to enquiries and messages
• Discussing potential projects or business relationships
• Providing and improving our services
• Operating, maintaining, and improving our website
• Understanding how visitors interact with our website
• Protecting the security and integrity of our website
• Complying with applicable legal and regulatory requirements
• Establishing, exercising, or defending legal claims

Where required under applicable data protection law, we process personal data on an appropriate legal basis, including your consent, performance of a contract or steps taken before entering into a contract, compliance with legal obligations, or our legitimate business interests.

Contact Forms

When you submit a contact form through our website, the information you enter may be processed by third-party infrastructure or form-processing providers used to deliver your message to Rockvisual.

Information submitted through a contact form is used primarily to review and respond to your enquiry and, where relevant, discuss potential services or projects.

Please avoid submitting sensitive personal information through our contact forms unless it is necessary for your enquiry.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure that the website functions correctly, understand website usage, and improve the visitor experience.

Some cookies may be essential for the operation of the website, while others may be used for analytics or other optional purposes.

Where required by applicable law, non-essential cookies will only be used after obtaining your consent.

You can also control or delete cookies through your browser settings. Disabling certain cookies may affect some functionality of the website.

Analytics

We may use privacy-conscious analytics tools or third-party analytics services to understand how visitors use the Rockvisual website.

Depending on the analytics services enabled on the website, information such as pages visited, approximate location, device type, browser information, and interaction data may be processed.

Where analytics involve non-essential cookies or similar tracking technologies, they will be subject to applicable consent requirements.

Sharing Your Information

Rockvisual does not sell your personal data.

We may share personal data with trusted service providers where necessary to operate our website or business. These may include hosting providers, website infrastructure providers, email services, analytics providers, form-processing services, and professional advisers.

These parties may process information only where necessary to provide their services or where otherwise permitted by law.

We may also disclose information where required to:

• Comply with applicable laws or legal obligations
• Respond to lawful requests from public authorities
• Protect the rights, property, or security of Rockvisual, our clients, or others
• Investigate suspected fraud, misuse, or security incidents
• Establish, exercise, or defend legal claims

International Data Transfers

Some of the service providers we use may process information outside Latvia or the European Economic Area.

Where personal data is transferred outside the European Economic Area, we take appropriate measures where required to ensure that the information receives an adequate level of protection under applicable data protection law.

Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

For example, information submitted through a business enquiry may be retained while we communicate with you and for a reasonable period afterwards where necessary for business records, legal obligations, or legitimate business purposes.

When personal data is no longer required, we will delete or anonymise it where reasonably possible.

Security

We use reasonable organisational and technical measures designed to protect personal data against unauthorised access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

If the General Data Protection Regulation (GDPR) or other applicable European data protection legislation applies to you, you may have rights concerning your personal data, including the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority.

In Latvia, the supervisory authority is the Data State Inspectorate of Latvia (Datu valsts inspekcija).

Children's Privacy

Our website and services are intended primarily for businesses and professionals and are not directed toward children.

We do not knowingly collect personal data from children through our website. If we become aware that personal data relating to a child has been collected without an appropriate legal basis, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Rockvisual is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of third-party services before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, or legal obligations.

When we make changes, we will update the effective date shown at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, your personal data, or how Rockvisual processes information, you can contact us at hello@rockvisual.com.